As well as being Jewellery Designers and making our own jewellery, and showcasing the work of selected contemporary jewellery designers & makers whose work we admire, we also offer other services, such as redesigning clients' own jewellery.

This involves breaking down the unwanted pieces into their component parts (metal and stones). We can then use these to create a completely new piece of jewellery.

Often we combine several pieces to make one more substantial piece, but sometimes we break a large elaborate piece and transform it into several smaller, more wearable pieces.

We don't undertake general repairs, except to jewellery that we have made, however, if required we will pass on general repairs to a trusted specialist repairer.

VALUATIONS
When we sell a piece of jewellery we automatically provide a valuation for insurance free of charge. 

We also carry out INSURANCE VALUATIONS on other jewellery. For this we charge 1% of the total value, plus V.A.T.  (£11.75 per £1,000 of value). 
On subsequent re-valuations, where the old valuation is returned to us, we will charge 1% of the increase in value since the last valuation, rather than on the total value again.  Our minimum charge for a valuation is £30. 

We also undertake VALUATIONS FOR PROBATE. Our charge for this is  £25 plus 2% of the value plus V.A.T.

INSURANCE CLAIMS
Should you be unfortunate enough to accidentally damage or lose a piece of jewellery, or even suffer a burglary, we can guide you through the process of making a claim. Your insurance company will almost certainly want a written estimate to replace or repair.

This is why it is so important to have a valuation for insurance purposes, as we then have all the specifications we need to calculate an accurate replacement cost.

However, even if you don't have a valuation, we can, with information supplied by you, provide an estimate that will probably satisfy the insurer or their loss-adjuster. Obviously you will not be in as strong a position to support your claim as you would be if you had an insurance valuation, so if you don't have a recent valuation, please consider having one done before you need to make a claim.

Many insurance companies try to make claimants deal with suppliers specified by the company for repairs and replacements. Generally you have the right to deal with the jeweller of your choice. You may have to argue the point, but if you insist on choosing where you wish to do business, the insurance company will eventually give in.

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