Speak to one of our goldsmiths.
Whether it is the result of an accident or just wear-and-tear, problems sometimes arise with a piece of jewellery that require attention from an expert.
We take on all sorts of jewellery repairs ranging from minor jobs, such as straightening a bent claw, through to much more extensive work involving rebuilding worn areas and replacing lost parts. Often a piece that appears to be damaged beyond repair can be rescued.
If you spot a problem with a piece of your jewellery it is best to deal with it straight away. Don’t just ignore it and carry on wearing the item. Remember – “A stitch in time saves nine”.
If we catch it at an early stage we can often carry out a fairly simple repair that will prevent the problem from developing into something that is much more complex and costly to sort out. If you notice a stone is loose don’t wait until it falls out and is lost! We can tighten or perhaps re-tip the claws so that the stone is safe.
If you do lose a diamond or other gemstone we can find a suitable replacement. We’ll also check that any other stones are safe in their settings.
When it is a case of accidental damage, including loss of a gemstone, it might be possible to make an insurance claim. (You cannot insure against wear-and-tear). We would be pleased to take a look at the damage and supply a written estimate for your insurance company. The claim must be made and settlement agreed before any work is carried out.
Our goldsmiths love sorting out problems with clients’ much-loved pieces, and returning them to their former glory.
Do you have a piece of precious jewellery that is in need of attention? We would be delighted to take a look at it and advise you on what needs to be done. Please call to arrange an appointment with one of our highly-skilled goldsmiths.
It was fantastic to get my Nan’s ring back…
“I wanted to say how grateful I am for the amazing job you did on my ring. I was devastated when the ring I inherited from my Nan fell apart. It was fantastic to get my Nan’s ring back, looking better than I can ever remember! I shall definitely recommend you to my friends.”
To find out more about our jewellery restoration service get in touch.
Tel: 01903 207944
Take a look at what sets us apart from the high street retailer. You are in safe hands with our expert goldsmiths.What makes us different
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Bespoke jewellery designer since 1976.
Andrew is the owner and lead designer at Aurum jewellers.Andrew Leggett’s Experience