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Other Services

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Call us: 01903 207944

Other Services

As well as creating our own jewellery, and showcasing the work of selected contemporary jewellery designers and makers, we also offer services such as jewellery valuation for insurance and probate. Pearl and bead re-threading

We don't undertake general repairs in-house, except to jewellery that we have made. However, we do take in all sorts of jewellery repairs and pass them to a suitable specialist jewellery repairer. We have contacts throughout the UK who are able to tackle any jewellery repair we come across.

Jewellery Valuations
When we sell a piece of jewellery we automatically provide a valuation for insurance free of charge.

We also carry out INSURANCE VALUATIONS on other jewellery. For this we charge 1% of the total value, plus V.A.T. (£12.00 per £1,000 of value).
On subsequent re-valuations, where the old valuation is returned to us, we will charge 1% of the increase in value since the last valuation, rather than on the total value again. Our minimum charge for a valuation is £30.

In order to accurately value jewellery we need it to be clean, so when you get your items back they will have been given a professional clean.

 

We also undertake VALUATIONS FOR PROBATE. Our charge for this is a basic £25 plus 2% of the value plus V.A.T.

INSURANCE CLAIMS
Should you be unfortunate enough to accidentally damage or lose a piece of jewellery, or even suffer a burglary, we can guide you through the process of making a claim. Your insurance company will almost certainly want a written estimate to replace or repair.

This is why it is so important to have a valuation for insurance purposes, as we then have all the specifications we need to calculate an accurate replacement cost.  If you don't know what your item weighed or how big the diamond was, how do you know what to claim once you have lost it?

However, even if you don't have a valuation, we can, with information supplied by you, provide an estimate that will probably satisfy the insurer or their loss-adjuster. Obviously you will not be in as strong a position to support your claim as you would be if you had an insurance valuation, so if you don't have a recent valuation, please consider having one done before the need to make a claim arises!

Many insurance companies try to make claimants deal with specified suppliers  for repairs and replacements. Generally you have the right to deal with the jeweller of your choice. You may have to argue the point, but if you insist on choosing where you wish to do business, in most cases the insurance company will eventually give in.